FAQs - USB Connections
Caplio Mounter for Mac OS X
- 1) Review basic points
- 2) Other tips in Mac OS X
This area provides step by step troubleshooting on USB connections when you are using Caplio Mounter in Mac OS X.
1. Review basic points
1-1) Is the Caplio Mounter software installed properly?
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•Whenever you install software, it is better to login as an administrator, or any user who has an administrative right. You will be asked a password for the administrator while installations.
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•Is there any previous versions of the Caplio software? Please uninstall the other versions of them to install this time.
Look this tip for uninstallation of the Caplio Mounter software.
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•Did you install the appropriate software for your camera and the version of the system?
Please look information on the following pages for the details.
1-2) Check an USB cable, an USB port
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•Do you connect a camera to a USB port that your computer come already equipped with?
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•We have no information on a case that a camera is connected to an optional USB port, such as where an extention card is installed.
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•We have no information on a case that a camera is connected to an optional USB port, such as where an extention card is installed.
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•Does an USB cable correctly connet a camera to a computer? Check to a connector is fully seated.
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•If a camera is connected via other devices, such as a USB hub, please try removing them to connect a camera directly to a USB port on a computer.
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•If a computer has a several USB ports, try changing to other USB port.
1-3) Check batteries
- •Are batteries loaded properly?
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•Does batteries has power enough?
1-4) Check free space on a hard disk
Check if there is free space enough on a hard disk drive in your computer.In order to transfer images to a computer, it requires the same capacity or more as that of the memory card inserted in the camera.
- 1) Review basic points |
- 2) Other tips in Mac OS X
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