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FAQ


WG-M2Products Information

Below is a list of frequently asked questions and corresponding answers for the WG-M2 digital cameras.


General function and specification

What accessories are provided with this camera?


The following accessories are providing with this camera.
• USB cable I-USB157
• Rechargeable lithium-ion battery D-LI68
• Power adapter D-PA164
• Lens protector O-LP1631 (*)
• Underwater lens protector O-LP1632
• Quick start guide
• Warranty
* Lens protector O-LP1631 has been installed on the camera when leaving factory.
What optional Mounts are available for this camera?


Please see here for Available optional Mounts.
*These accessories may not be usable, or may come off, under certain mounting configurations or conditions. You are advised to observe all safety precautions when using them in your shooting sessions.
*This camera sinks underwater. Be careful not to drop the camera into the water by using the leash code and other.
*Cannot attach the WG Holder O-CH1470 to this camera.
* The leash cord for prevention of loss and drop is not included in each WG Mount.
Please use the commercial products.
What is there to the optional accessories except mount for this camera?


The following optional accessories are available for this camera.
• Rechargeable lithium-ion battery D-LI68
• Battery charger K-BC115J
• HDMI cable HC-1
• USB cable I-USB157
What is necessary other than accessories at the time of the purchase?


memory card (refers to micro SD card or microSDHC card) is optional, which is not included in the product package and needs to be purchased separately.
When you want to play back image and movie on the AV device with an HDMI terminal, please prepare optional HDMI cable HC-1 or commercial HDMI cable.
Is the camera case for this camera available?


Yes, the camera case O-CC163 is available.
Is the camera protector for this camera available?


Yes, there is protector jacket O-CC1631.
Is there a function to reduce camera shake?


When recording the movie, electronic image stabilization works automatically.
* When shooting the still image, the shake reduction function does not work.

How big is the LCD monitor and how many pixels does it have?


The monitor is a 1.5-inch LCD panel, with approximately 115,000 dots.
What is the recording format?


Movie: MOV (MPEG-4 AVC /PCM)
Still image: JPEG (Exif 2.3)
Can the camera be mounted on a tripod?


Yes, it can.

Water proof, dust proof and shockproof function

How is the performance of waterproof / dustproof / shockproof?


• This camera is provided with a waterproof / dustproof design complying with JIS waterproof grade 8 and JIS dustproof grade 6 (equivalent to IP68).
• Don’t use the camera deeper than 20 meters underwater. Don’t use the camera underwater for more than 120 minutes consecutively.
[Note] The camera satisfies our test for the waterproof, dustproof, and shockproof performance, but this does not guarantee it will remain free of trouble or damages.
Are there any precautions that should be observed when using the camera underwater?


When use the camera in the water, please pay attention the following points.
[Water proof, dust proof and shockproof function]
• Make sure that there are no cracks or scratches on the rubber seal of the battery/card and terminal covers.
• When using the camera in the water, please use underwater Lens protector O-LP1632. Lens protector O-LP1631 will not focus underwater.
• Make sure there are no foreign objects (dust, sand, hair, lint or liquid) on the rubber seals or the surface they contact before closing the battery/ card and terminal covers. Wipe off any foreign objects with a clean lint-free cloth.
• Close the battery/card and terminal covers properly until they click. Otherwise water may get in and damage the camera.
• Make sure there are no foreign objects (dust, sand, hair, lint or liquid) on the rubber seals or the surface they contact before putting the lens protector.
• Avoid opening the battery/card and terminal covers when near the waterside or with wet hand. Wait until the camera is completely dry before changing the battery or the SD memory Card. Avoid changing the battery or card where the camera is likely to get wet or dirty, and make sure that your hands are dry.
• As any dirt or water on the lens will affect the quality of pictures taken, the lens should be kept clean at all times.

[Precautions when using the camera in the water]
• Do not use the camera deeper than 20 meters underwater. Do not use the camera underwater for more than 120 minutes consecutively. Do not use in hot water or in a hot spring.
• Do not open the battery/card and terminal covers underwater. Do not remove the underwater lens protector underwater.
• Do not apply excessive force to the camera, for example diving into water with it. Doing so may compromise the waterproof performance of the camera or cause the covers to open.
• Leaving the camera on the sand at the beach may cause the camera to exceed its operating temperature or cause the speaker or microphone to become blocked with sand.
• Avoid subjecting the camera to substantial vibrations, shocks, or pressure as this may cause a loss in waterproof performance.
• Avoid getting sunscreen or sun oil on the camera as it may cause discoloration of the surface. If any oil gets on the camera, wash it off immediately with warm water.
• When using the camera in the water, please put the underwater lens protector O-LP1632 to ensure the waterproof and dustproof performance.
• This camera sinks underwater. Be careful not to drop the camera into the water by using the leash code and other.

[Precautions after using the camera in the water]
• Do not open the battery/card cover or terminal cover if the camera is wet. Wipe off any water with a clean lint-free cloth.
• The inside surface of the covers may get wet when they are opened. Wipe off the any water that is on the cover.
• Wiping off the camera while there is sand or dust on it may scratch the surface of the camera. Make sure that the battery/card cover and terminal cover are firmly closed before washing the camera in tap water.
• If the camera is very dirty or after it has been used in the sea, make sure that it is turned off and the battery/card and terminal covers are firmly closed before rinsing it under running tap water or leaving it in a bowl of clean water for a short time (2 or 3 minutes)
• After washing the camera, dry it with a soft cloth.
• Avoid cleaning with agents such as soapy water, mild detergents, or alcohol as this may compromise the waterproof performance of the camera.
• Wipe off any dirt or sand on the waterproof packing or the packing contact surface.
• The camera's waterproof performance may be compromised by loose packing or cracks or dents in the packing or packing contact surface. If there is any such damage, contact your nearest RICOH Imaging Service Center.
• To maintain the waterproof performance of the camera, you are recommended to change the waterproof packing once a year. Contact your nearest PENTAX Service Center regarding changing the packing. (A charge will be made)

Wi-Fi function

What can I do by a Wi-Fi function?


You can control the camera from smart device that installed exclusive use application.
*This camera equipped with a wireless LAN interface (Standard: 802.11b/g/n, Frequency: 2.4GHz band, Security: WPA2).
Where can I get the application “ImageSync” for Smart device?


You can download from Google Play or App Store, and install it to Smart device.
What is the OS that this camera supports?


iOS 7.1-9.2 or Android 4.4-6.0.
What can I do by application “ImageSync” for Smart device?


You can use the following function.
[Playback] Play still image and movie, Download to Smart device, Effect (Digital filter) for still image, Simple edit for movie.
[Remote view finder] Control from Smart device for recording movie and take a picture, Setting of the camera (Still size/Field of View/WB and other) from Smart device.
* The files shot through the APP are saved in the camera.
Can I use the Wi-Fi function when using the camera underwater?


No, cannot communicate with the camera underwater.
Is there application to connect the camera and PC by Wi-Fi communication?


No.

Storage media

Is there the built-in memory?


There is approximately 68 MB.
What is the usable SD memory card?


microSD, microSDHC, microSDXC
*It is recommended to use a memory card of Class 3 or higher.
Does the camera come with a microSD (microSDHC) Memory Card?


No. Memory Cards should be purchased as required.
When using SD (SDHC) Memory Cards, what should I do first?


Card that are unused or that have been used on other devices, such as another camera or a computer, must first be formatted on this camera.
*Please note that formatting will delete any data recorded on the card.
Are there any precautions needed when using microSD (microSDHC) Memory Cards?


• Be sure to use this camera to format (initialize) a microSD Memory Card that is unused.
• Card that are unused or that have been used on other devices, such as another camera or a computer, must first be formatted on this camera.
*Note that formatting a card erases all the data on the card, including protected images and sound files.
• Do not bend microSD (microSDHC) Memory Card or subject it to violent impacts. And do not leave cards in locations where they will be exposed to moisture or high temperatures. Doing so will result in the corruption of stored data and/or damage to the microSD (microSDHC) Memory Card.
• Do not remove a microSD (microSDHC) Memory Card or turn the camera off while you are recording data or playing back images or audio, or while the camera is connected to a computer via a USB cable. Doing so will result in the corruption of stored data and/or damage to the microSD (microSDHC) Memory Card.
• Avoid using or storing the card where it may be exposed to static electricity or electrical interference.
• If a card is left unused for a long period, it may no longer be possible to read the data stored on the card. Important data should be backed up regularly.
• The SD Memory Card is equipped with a write-protect switch. Setting the switch to LOCK prevents new data from being recorded on the card, the stored data from being deleted, and the card from being formatted by the camera or computer.

Battery and Power Sources

What kind of battery does the camera use?


The rechargeable lithium-ion battery D-LI68.
How long can the rechargeable lithium-ion battery D-LI68 be used for?


Number of still images shot: Approx. 450
Movie recording time: Approx. 80 minutes

  • * The playback time, movie recording time and audio recording time are based on the result of in-house testing. It is result of a measurement and not guarantee for using time and number of still images.
  • * The longest recording time is 25 minutes at one time.
What is the charging method of the battery?


Put the battery (D-LI68) in the camera, charge the battery by the camera.
Connect the camera to the outlet with USB cable and Power adapter D-PA164, charge the battery from outlet.
* The longest charging time is 130 minutes (it depends on ambient temperature and charging condition).

Is there an AC adapter for the camera?


Yes, there is “K-AC115J”.
Can the battery be charged outside the camera?


Yes, you can charge the battery by using the optional battery charger K-AC115J.

Capture and Playback

Please tell me about the lens.


The main specifications of this lens are as follows.
 Focus length: 1.6mm (in 35mm format equivalent: Approx. 14mm)
 Maximum Aperture: F2.0
 Lens Construction: 8 elements in 8 groups (6 aspherical elements)
 Maximum field of view: Still image approx. 202° (wide) / approx. 150° (narrow)
            Movie approx. 204° (wide) / approx. 151° (narrow)
* When using the lens protector O-LP1631.

Can I change the field of view?


You can set from 2 kinds of “Wide, Narrow”.
Please tell me about the focus.


This camera is fixed focus. It has not auto focus function.
Focus range: 0.2m - ∞
Please tell me about the White Balance.


White Balance means that the user adjusts the color temperature under different light sources to ensure that the colors of the subjects are reproduced correctly. There are 3 options of “AWB, Daylight and Manual” in [White Balance]
Please tell me about the recorded pixels by still image.


Still image size as below. (Normal)
[8M (4:3)]: 3264 x 2448 (4:3)
[6M (4:3)]: 3264 x 1840 (16:9)
[6M (1:1)]: 2448 x 2448 (1:1)

Still image (Burst shooting and Underwater still image)
[5M (4:3)]: 2592 x 1944 (4:3)
[4M (16:9)]: 2592 x 1464 (16:9)

Please tell me about the recorded pixels and flame rate by movie.


Movie size can use to kind of 6 modes.
[4K (30)]: 3840 x 2160 (30fps)
[1080 (60)]: 1920 x 1080 (60fps)
[1080 (30)]: 1920 x 1080 (30fps)
[720 (120)]: 1280 x 720 (120fps)
[720 (60)]: 1280 x 720 (60fps)
[720 (30)]: 1280 x 720 (30fps)
It can set the ISO sensitivity?


Yes. Please refer as below.
AUTO: ISO200 – 1600 (AUTO Setting)
AUTO Hi: ISO 200 – 6400 (AUTO Setting)
Manual: ISO 200, 400, 800, 1600, 3200, 6400
*Manual ISO can setting by still image, underwater still image and burst shooting only.
Is there the option which can shoot in a wider angle?


No.
Is there can use the optional remote controller?


No.
Can I change the field of view in recording movie?


No.
Is there can use shake reduction to movie mode?


Yes. It can set on to [Movie SR] by movie mode.
*When set the wide of view angle, recording size as [4K(30)] and [720(120)] don’t work to [Movie SR].
Is this camera use recorded to stereo sound?


Yes.
Does this camera have the Interval shooting function?


No.

Computer

Please tell me the supported OS to connect the camera to PC with USB cable.


The supported OS is as follows.
Windows:Windows Vista® / Windows® 7 / Windows® 8 / Windows® 8.1 / Windows® 10
Machintosh:Mac OS X 10.6, OS X 10.7 / 10.8 / 10.9 / 10.10
Please tell me method of the transferring images to PC with USB cable.


Connect the camera to PC with USB cable. The PC will automatically detect the camera as a removable drive.
Double click the removable drive icon to access the file, and movie and still image copy to PC.
How do I switch from using the camera's built-in memory to using a microSD (microSDHC) Memory Card?


There is no selector switch for this.
When a microSD (microSDHC) Memory Card is inserted into the camera, data is read from the microSD (microSDHC) Memory Card.
If there is no microSD (microSDHC) Memory Card in the camera, data is read from the built-in memory.
Can I use this camera as PC camera?


No.
Does the camera come with the application software?


No.

Print Connection

Does the camera support the "PRINT Image Matching III"?


Yes.
Does the camera support the "Digital Print Order Format (DPOF)"?


No.
Does the camera support the [PictBridge]?


No.

Troubleshooting

Can data in the camera's built-in memory be copied onto Memory Card?


Yes. You can copy data by selecting [Copy to Card] from [General setting] of the Menu.
Can I display the image on analog TV?


No, analog TV does not support. Please use the TV with an HDMI terminal.
Can movies be watched on a television with High-definition movie?


Yes. The terminal form of this camera is Type-D. The HDMI cable is not included in the product package.
Please use the optional HDMI cable HC-1 or commercial HDMI cable to connect the TV with an HDMI terminal.
*The product will automatically enter the playback mode after the connection is complete.
Can I use the warranty oversea?


No.
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