• Products
  • Store
  • Community
  • Support

Troubleshooting / Failure diagnosis

   •A picture lacks natural color. / It's way off white balance.


Even if there is no problem with a camera, it may be a case to be way off white balance with some conditons, such as;

  • There is not much a part in white color in the subject.
  • The white balance setting may not meet the shooting conditions.

Hints on taking a picture:
  • Try adding a white object to the composition and taking a picture again.
  • Use the Auto white balance. Or try switching a white balance setting to the other.

For the details on camera operations, please consult your Camera User Guide.


If the above steps will not help, there may be something wrong with your camera. Please check the documentation that came with your camera for a service contact. Or find a local contact from the following site.

Answer ID: EDCR06011
Date created: September 19, 2007
Date modified: --
Product: All models
Operating system: --
Category: Troubleshooting

Useful LINKs:

Do you need other helps? Please click any link you want from the following.

Page Top