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Troubleshooting / Failure diagnosis

   •The flash will not work.


It is normal that the following cases will make a flash turning off. Check your camera setting.

  • With the movie mode, with the CONT shooting, or with Auto Blacket, the flash will turn off.
  • If the flash mode is set to "Flash OFF", the flash does not work. Change the flash mode to AUTO.

For the details on the camera operating, please consult your Camera User Guide.


If the above steps will not help, there may be something wrong with your camera. Please check the documentation that came with your camera for a service contact. Or find a local contact from the following site.

Answer ID:EDCR06007
Date created:September 19, 2007
Date modified:--
Product:All models
Operating system:--
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