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GXR FAQs - By Product

[Question] If you want to have your camera repair:

Follow the steps below one by one before sending your camera to a service center.

1. Visit the websites below to find a solution

Find the phenomenon you have if there is any solution:
Troubleshooting of camera operations

See the GXR knowlegebase:

2. Update a firmware

Try the firmware update, if it is available:
Firmware upgrades

3. Refer to the camera user guide

There is the information on troubleshooting, error messages in the camera user guide that came with your camera.

Refer to them if there are some tips or hints for a matter you have.
They are located in [Appendices], or [Technical Notes] in the last part of the booklet.
The camera user guide is also available in PDF format from the manual downloads site below.
GXR Manual downloads

4. Contact service window

The service contact will be located in your camera user guide.
Or find your local contact from the site below.
Service Contacts

Related FAQ:

Do Ricoh cameras have international warranty ?

Answer ID: EDCKB026
Date created: April 12, 2010
Date modified: September 22, 2010
Product: GXR (GR LENS A12 28mm), GXR (GR LENS A12 50mm F2.5 MACRO), GXR (RICOH LENS S10 24-72mm F2.5-4.4 VC), GXR (RICOH LENS P10 28-300mm F3.5-5.6 VC)
Operating system: --
Category: Purchase / Repair / Other

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