PENTAX Tethered Capture Plug-in for Adobe® Photoshop® Lightroom®(Simple Version) | FAQ | Support

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PENTAX Tethered Capture Plug-in for Adobe^® Photoshop^® Lightroom^®(Simple Version)

Below is a list of frequently asked questions and corresponding answers for PENTAX Tethered Capture Plug-in for Adobe® Photoshop® Lightroom®(Simple Version)

Which OS are corresponded?: It is corresponded following OS
Windows --- Windows 10 (32bit/64bit) / Windows 8.1 (32bit/64bit) / Windows 8 (32bit/64bit) / Windows 7 (32bit/64bit) Required to install NET Framework 4.5.1 or later version

Mac OS --- macOS v10.13 High Sierra / macOS v10.12 Sierra / macOS v10.11 El Capitan /macOS v10.10 Yosemite
Which version of Adobe® Photoshop® Lightroom® is corresponded?: It is the Adobe® Photoshop® Lightroom® 6 / Classic CC
Which camera is corresponded with?: PENTAX 645Z,PENTAX K-1,PENTAX KP and PENTAX K-1 Mark II
*Please use the latest version of firmware.
Are there any incompatible camera setting?: It is not corresponded with Movie mode. The Capture button of the Tethered capture of the Adobe® Photoshop® Lightroom® is not recommended to use with the drive mode such as [Multiple exposure with continuous shooting], [Interval mode] or [Interval composite mode], because it will cause unstable behavior.
It seems Auto-Power-Off of the camera is not working correctly?: Yes, the Auto-Power-Off will be always OFF while the Tethered capture mode.
Can the captured image be stored for SD card of the camera?: No. The captured image will not be stored in the SD card of the camera.
Tethered capture images are only stored into PC.
Can the aperture and shutter speed be controlled by PC?: No. Tethered capture of Adobe® Photoshop® Lightroom® cannot.
It is not recognized the camera, where to check out?.: The USB connection mode of the camera should be selected with PTP.
Please update the camera firmware for latest version.
Confirm that PENTAX Tethered Plug-in is [Enable] at the [Plug-in manager] of Adobe® Photoshop® Lightroom®.
Or try to connect the other USB port.
How to confirm the version of the Plug-in?: It will be displayed if the PENTAX Tethered plug-in is selected at the Plug-in manager of the File of the Adobe® Photoshop® Lightroom®.
Is it corresponded with USB 3.0?: Yes, the USB3.0 is recommended.
In this case, also confirm that PC port and cable itself are corresponded with USB3.0
Is it corresponded with Adobe® Photoshop®?: No, this is the Plug-in for Adobe® Photoshop® Lightroom®.
With the Mac version, the function is getting very slow sometime?: It is possible that Energy saver mode of Mac OSX is affected.
It is recommended strongly that try to set the OS as below.
(1)Set the Sleep mode of both computer and display to [No] at the System Preference setting → Energy saver.
(2)Set the [Screen Saver] to [Never] at the System Preferences setting → Desktop & Screen Saver,
(3)Apply ☑ at [Prevent App Nap] at the [New Finder] → [Application] → Adobe® Photoshop® Lightroom® → [Get Info].